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How do I print at the library?

353 views   |   2 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 13, 2022    Computer Labs & Printing

Printers at the library are located on the 1st floor in Computer Lab 101, the 24/7 lab, and beside the 1st floor elevator. You can also copy, scan, and scan to email using the printers. Choose FollowMe on Print2 when selecting a printer destination on your computer. Go to any printer, swipe your ID card over the black square on the top or front panel, and choose Print Release. Please note, you can release your print jobs from any printer with the FollowMe label located on Chatham's campus since your ID card releases the prints. Please consult the Copy Center Documentation on Printing for associating your ID card, and printing from PCs and MACs. 

Librarians cannot troubleshoot printing issues. If you have problems printing, contact the Copy Center at 412-365-1108 or the IT Helpdesk at 412-365-1112.

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I'm not affiliated with Chatham. What do I have access to ?

If you are not affiliated with Chatham, you can use the library building and use books while in the building, but will not be able to borrow items, access electronic resources, reserve study spaces, or use interlibrary loan. The Chatham University Archives are also open to the public, for more information and to schedule an appointment, contact Molly Tighe, Archivist
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I'm a Chatham alumnus, do I have access to library materials?

287 views   |   1 Vote this question as useful.   1 Vote this question as not useful.   |   Last updated on Mar 25, 2022    Alumni Archives Borrowing policies

As an alum, you can borrow physical materials available in the JKM LIbrary and have access to the Chatham University Archives. You can request an Alumni Borrowing Card by completing this form. Borrowing privileges are for JKM Library physical materials only, you will not have access to library databases or interlibrary loan services. Please consult the full list of borrowing policies for alumni for more information.
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How do I get an article that the library doesn't have?

265 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 30, 2021    Interlibrary Loan Circulation

You can request journal articles, newspapers articles, books, government documents, and more through ILLiad, the JKM Library's interlibrary loan service. Consult the ILLiad FAQs for more information. 
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Does the library have the textbooks for my classes?

265 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 04, 2023    Interlibrary Loan Circulation

The library does not purchase or loan textbooks for current courses, but there is a small textbook collection comprised of donated textbooks from previous students. Search under the Library Catalog tab on the library homepage to see if your course text is part of the collection. You can also check the library's extensive collection of eBooks, using the eBooks tab on the library homepage. If the title you need is not available, use EZBorrow to request books from other libraries.
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How do I access online library resources off campus?

252 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 13, 2022    Library Databases Off Campus Access

All library databases need to be accessed via the library website. You can choose the specific database you need by consulting the Find Databases list. When you choose a database, you'll be prompted to login with your Chatham username and password. If your Chatham username and password do not work, check access to your Chatham email account and Brightspace. If your login does not work for those services as well, contact the IT Helpdesk. If you receive an error message from a resource when trying to access it from the library homepage, please contact the Reference Desk at 412-365-1670, via our chat service, or at jkmref@chatham.edu
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How long can I borrow a book?

251 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 25, 2022    Circulation Borrowing policies

  • For Students: JKM library and E-ZBorrow books are loaned to students for a semester.
  • For Faculty and Staff: JKM library books are loaned faculty and staff for 6 months with one 6 month renewal. E-ZBorrow books are loaned for 16 weeks with no renewal.
  • You can check what the specific date is by logging into your library account.
  • Due dates for books loaned through ILLiad are set by the lending library and are noted on the band on the front cover of the book.
  • For more detailed borrowing policies, please visit our Borrowing Policies page. 
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I need a book that the JKM Library doesn't have. What do I do?

240 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 04, 2023    Interlibrary Loan

If the JKM library doesn't have a book that you need, use EZBorrow or ILLIAD to request it from another library. We recommend using EZBorrow first since books are loaned for the semester. If the title you need isn't available in EZBorrow, you can search ILLIAD .  For further information about EZBorrow and ILLIAD, check the EZBorrow FAQs and the ILLIAD FAQs.
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How do I make an appointment at the Writing Center?

231 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 13, 2021    Academic Support Services

Questions about the Writing Center are addressed here . While the Writing Center is in the library, the Office of Academic and Accessibility Resources (OAAR) oversees the Writing Center and any questions should be directed to OAAR
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Can I borrow a laptop at the library?

225 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 13, 2022    Circulation

The library does not loan laptops, however you can contact the IT Helpdesk in Woodland Hall if you need to borrow a laptop. The library does loan laptop chargers and extension cords for use while in the library. 
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How do I find Capstones, Theses, and Dissertations written by former Chatham students?

215 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 14, 2021    Capstones, Theses, Dissertations

Use the Find/Submit Captstones, Theses, Dissertations box on the library homepage. Once on the Student Publications page use the navigation tabs to choose the type of publication you want to search for. You can search using author name or by keyword. For Graduate Capstones, Undergraduate Capstones & Tutorials, and Theses, you can also search by Program and/or Year of Submission. 
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How can I get help from a Librarian?

214 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 13, 2022    Research Help

Librarians employ multiple ways to help you with your information needs. You can ask questions in person at the library, use our Chat, or email services,  For more in depth help, use our Research Consultation Request form, and a librarian will contact you with more details to schedule an appointment. 
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How many books can be checked out at once from the JKM Library?

210 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 25, 2022    Circulation Borrowing policies

Current Chatham students, faculty, and staff can have up to 100 items at a time checked out. For more details, please check our Borrowing Policies.
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How do I renew items I have checked out?

206 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on May 13, 2022    Circulation Borrowing policies

Items that can be renewed and their renewal periods are listed in the library's borrowing policies. You can renew eligible JKM materials online by logging into your JKM Library account
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How can I see what materials I have checked out?

206 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Mar 25, 2022    Circulation Borrowing policies

Login to your library account to see items you have checked out from the JKM Library and E-ZBorrow. For items that have been borrowed through ILLiad, use the ILLiad tab to login and view items and their due dates. 
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Where are the Archives located?

203 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 13, 2021    Archives

The Chatham University Archives are located in room 012, in the basement of the JKM Library. While there are many items to see in person, several collections have been digitized and are available for online viewing. Visit the Archives & Special Collections page to browse the various digital collections and for more information on scheduling an appointment.
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